Devry GSCM520 Week 4 quiz

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Question 1.
1.
(TCO 7)
Using the assembly-line balancing procedure, which of the following is
the theoretical minimum number of workstations if the task times for the
six tasks that make up the job are 4, 6, 7, 2, 6, and 5 minutes and the
cycle time is 10 minutes?
(Points : 3)

Three
Five
Six
Eight
None of the above

Question 2.
2.
(TCO 7) You
have just determined the actual number of workstations that will be
used on an assembly line to be eight using the assembly-line balancing
procedure. The cycle time of the line is 10 minutes and the sum of all
that tasks required on the line is 60 minutes. Which of the following is
the correct value for the resulting line’s efficiency?
(Points : 3)

0.500
0.650
0.750
0.850
None of the above

Question 3.
3.
(TCO 7) Which of the following is not a step in developing a manufacturing cell layout?
(Points : 3)

Grouping parts into families that follow a common sequence of steps
Identifying dominant flow patterns of parts families as a basis for location of processes
Physically grouping machines and processes into cells
Disposing of left-over machinery and outsourcing ungrouped processes
None of the above

Question 4.
4.
(TCO 7) A difference between project and continuous flow categories of process flow structures is which one of the following?
(Points : 3)

The size and bulk of the product
Discrete parts moving from workstation to workstation
Degree of equipment specialization
Being a Virtual Factory
Profit per unit

Question 5.
5.
(TCO 7) Which of the following is a basic type of process structure?
(Points : 3)

Process flow diagram
Product matrix
Process matrix
Work center
Manual assembly

Question 6.
6.
(TCO 7) Which of the following is a suggestion for managing queues that are mentioned in the textbook?
(Points : 3)

Put up a serpentine lane to keep people from jumping ahead in line.
Use humor to defuse a potentially irritating situation.
Segment the customers.
Assure customers that the wait is fair and inform them of the queue discipline.
Tell people in the queue that each will be served as soon as possible.

Question 7.
7.
(TCO 7) Which of the following is not a suggestion for managing queues presented in the textbook?
(Points : 3)

Train your servers to be friendly.
Segment the customers.
Determine an acceptable waiting time for your customers.
Inform your customers of what to expect.
Encourage customers to come during slack periods.

Question 8.
8.
(TCO 7) Which of the following is not a queue discipline discussed in the textbook?
(Points : 3)

First come, first served
Last in, first out
Limited needs
Shortest processing time
Best customer first

Question 9.
9.
(TCO 7) A roller coaster ride in an amusement park employs which type of queuing system line structure?
(Points : 3)

Single channel, single phase
Single channel, multiphase
Multichannel, single phase
Multichannel, multiphase
None of the above

Question 10.
10.
(TCO 7) Which of the following is a characteristic that can be used to guide the design of service systems?
(Points : 3)

Services cannot be inventoried.
Services are all similar.
Quality work means quality service.
Services businesses are inherently entrepreneurial.
Even service businesses have internal services.