MGMT410 week 4 midterm exam set 1

1. Question : (TCO 1) HRM typically provides which of these types of
training to temporary employees?

Orientation

Retirement planning

Benefits options

Career management

Technology certification

2. Question : (TCO 1) How has technology changed HRM practices?

The HR function is simpler.

Recruiting using the web generates smaller,
more focused applicant pools.
Employee training is often delivered on
demand rather than through scheduled courses.
Electronic resumes take more time to evaluate
than paper resumes.
Nearly 20% of HR managers are involved in
surveillance of their employees.

3. Question : (TCO 2) Jonathan, a VP for Human Resources, is evaluating
the extent to which the hiring and employment practices in his organization are
in compliance with federal and state laws. Which type of external influences
that impact HRM is Jonathan considering?

Workforce diversity

Community relations

Governmental legislation

Ethics

Labor unions

4. Question : (TCO 2) To assist the organization in its strategic
direction, which of the following must an HRM manager not do?

Attract and retain the most qualified
employees

Be forward thinking

Take the lead regarding the people dimension
of the organization
Support the business strategy

Only react to the decisions made by top managers

5. Question : (TCO 3) Significant equal employment (civil rights)
legislation includes all of the following except:

Fair Labor Standards Act

Age Discrimination in Employment Act

Family Medical Leave Act

Americans with Disabilities Act

Civil Rights Act of 1964

6. Question : (TCO 3) If you were Vice-President of Human Resources for
a large organization, how could you find out if disparate impact was occurring
in your organization?

Interview ex-employees.

Compare hiring ratios for protected classes
to the majority and to the geographical area.
Examine court records and other public
sources of information for legal action against the firm by women and
minorities.
Examine pay raise data and promotion charts
for differences identifiable by race or sex.
There is no way to find out. Employees are
too afraid to speak up.

7. Question : (TCO 3) All of these statements about the 1991 Civil
Rights Act are accurate except

It prohibits racial harassment on the job.

It allows for punitive and compensatory
damage through jury trials.
It reduces the Griggs decision impact.

It reinforces the illegality of employers who
make hiring or firing decisions on the basis of race or ethnicity.
It places the burden of proof on the
employer.

8. Question : (TCO 4) The Drug-Free Workplace Act of 1988 requires all
of the following except:

Mandatory drug testing of certain employees.

Providing substance-free awareness programs
for employees.
A drug-free work environment policy must be
established.

Mandatory dismissal for employees found in
violation of any part of the policy.
The policy must spell out employee
expectations in terms of being substance free and infraction penalties.

9. Question : (TCO 4) All of the following actions are suggested to help
managers discipline more effectively by helping employees focus on their
behavior and how to improve it except the following:

Ask employees for feedback.

Be prepared for the process to avoid
nervousness.

Think before you speak.

Cool off, but don’t wait too long.

Always discipline in public, with at least
three or four witnesses.

10. Question : (TCO 4) Carol was forced to take a lie detector test about
a workplace violence incident. During the course of questioning, she became
very upset and emotional. Carol asked the questioner to stop. He refused to
discontinue the test. What action can be taken?

The Department of Labor may assess civil
penalties up to $10,000 against the organization.
None. This sounds like standard procedure.

The Department of Commerce may bring court
actions to restrain violators.
A collective bargaining unit can ratify an
agreement that is more restrictive.
Criminal charges may be filed against the
questioner.

11. Question : (TCO 5) During a job analysis, which of these tasks are
performed?

Promotion patterns and succession plans are
identified.

An estimation of the labor supply is
verified.

Skills, knowledge, and abilities necessary to
perform a job are determined.
Duties and responsibilities of a job are
matched with pay grades.
EEO compliance is assessed.

12. Question : (TCO 5) Brad is comparing various job analysis methods. He
is looking for the best job analysis method. As a consultant, you advise Brad
that he should choose

The observation method

The structured questionnaire method

Some combination of job analysis methods

The individual interview method

The group interview method

13. Question : (TCO 5) Job descriptions are written statements of:

personal characteristics

how the job was performed

duties and responsibilities

requirements needed to qualify for a job
(i.e., computer skills)
none of the above

14. Question : (TC0 6) Mark, an Information Technology specialist for a
large firm, is at a party with some friends from college. He runs into Duffy, a
fellow computer science major, and asks, Why don’t you come to work with us?
You were at the top of the class in school and I know you’ve done really well
with CIStems. Let’s do dinner next week and I’ll fill you in on opportunities.
The dinner is a success. Duffy starts work. Mark receives a $10,000 bonus for
referring his friend. Is anything wrong with this as a recruiting activity?

Yes. Recruiting activities should only be
performed by trained professionals.
Yes. This kind of nepotism causes technology
failure in the long run.
No. This ploy to get competitive information is
accepted in the Information Technology world.
Yes. Such actions are illegal.

No. Mark saved his company an expensive
recruiting search and got a qualified candidate.

15. Question : (TCO 6) A good recruiting program is indicated by which of
the following?

More native speakers apply. Fewer foreign
nationals apply.

More highly-skilled applicants apply. Fewer
low-skill applicants apply.
More qualified applicants apply. Fewer
unqualified applicants apply.
All applicants are encouraged to apply for
jobs.

Recruiting is phased out for women and
minority applicants.

16. Question : (TCO 6) Youan, a recruiter, is trying to identify the
different constraints that may impact his recruiting efforts. Which of the
following is not a major constraint on recruiting efforts?

Organization image

Job attractiveness

Marketing mix

Government influence

Internal organizational policies

17. Question : (TCO 7) Which of these steps may be performed after a
conditional job offer is made to an applicant?

Screening interview

Medical examination

Work sampling

Comprehensive interview

Assessment center

18. Question : (TCO 7) All of the following would be likely to cause the
HR person to remove an applicant from the pool during the initial screening of
the selection process except

Lack of experience

Performance test data

Many brief jobs

Gaps in the applicant’s job history

Seminars and courses, instead of appropriate
education

19. Question : (TCO 7) What advice does your text give to organizations
that want to use employment testing in the global arena?

Employment testing is illegal in Asia.

Practices must be adapted to cultures in
which the organization operates.
Practices must be approved by the United
Nations.

Home country nationals are required to pass
local tests.

Graphology is illegal in all countries.

20. Question : (TCO 8) Training should be performed in which of these
situations?

Performance increase will justify training
expense.

Performance deficit is due to motivation.

Performance deficit has been identified.

Strategic goals include quality enhancement.

Training is available and inexpensive.

21. Question : (TCO 8) Which of the following is not true regarding a
learning organization?

In a learning organization, learning can take
place without information.
A learning organization has the capacity to
continuously adapt and change.
In a learning organization, it is critical
for members to share information and collaborate on work activities.
In a learning organization, managers serve as
facilitators, supporters, and advocates for employee teams.
The organizational culture is an important
aspect of being a learning organization.

22. Question : (TCO 8) The andragogical model of teaching makes
assumptions of the learner except the following:

Learner is self-directed and responsible and
wants to make decisions about his or her learning.
Learner generally has many life experiences
and many resources for learning.
Learner is ready to learn when he or she
decides they want to know something or want to perform something well.
Learner has little experience and few
resources for learning.
Learner’s motivation to participate comes
more from internal desires than external pressures.

23. Question : (TCO 9) Mark had an internship as an undergraduate in a
regional planning office that confirmed his major in Economics. He went on to
law school and today is starting a job in a real estate development firm. He
arranges his desk, looks at his parking and employee identification cards,
shines the edge of the frame of the picture of his wife and his dog, and
proudly puts his credentials on the office wall. Identify Mark’s career stage.

Decline

Late career

Exploration

Establishment

Mid-career

24. Question : (TCO 9) Millie attended her college reunion. She told her
former roommate about work during the last year. She continued to work for her
employer of 30 years, now finally realizing she doesn’t have to top what she
did last year. She was assigned to the restructuring task force as an advisor
and consultant. Identify Millie’s career stage.

Decline

Late career

Exploration

Establishment

Mid-career

25. Question : (TCO 9) A deliberate mentor process for management
development provides all of the following advantages to an organization except

Vouches for managerial candidates

Makes appropriate introductions

Encourages innovation

Answers for the managerial candidate at the
highest levels of the organization
Guides the candidate through the system

1. Question : (TCO 3) Sexual harassment occurs between two people only.
The company should not be held liable for the actions of a few wayward
supervisors. Do you agree or disagree with this statement? Explain.

2. Question : (TCO 9) Do you think a person’s age and career stage
evolve together? Why or why not?

3. Question : (TCO 7) “Even though interviews have been widely
criticized, they are heavily used.” Discuss why this selection device
still rates very highly when it is known that it can provide unreliable
information.