Vaughan’s theory

Post has three assignments

1: What Was Volkswagen Thinking?

Order Description

1. In “What Was Volkswagen Thinking?,” Jerry Useem (2016) presents Diane Vaughan’s theory of the normalization of deviance and includes a variety of corporate examples that demonstrate the effect of her theory.

Briefly explain Vaughan’s theory. Explain how this type of communication within one of the organizations (Ford Motor Company, NASA, B.F. Goodrich, and Volkswagen) altered the behavior of the employees.

2: National Commission on Terrorist Attacks

The 9/11 Commission. 2004. The 9/11 Commission Report: Final Report of the National Commission on Terrorist Attacks Upon the United States. New York: W. W. Norton.

Cite at least two (2) outside sources. This assignment does NOT have to be in APA format. You will also find a guide for your case study below. Select a case of organizational decision making from the list of references attached, OR select a case from your own experience or reading. If you choose to do the latter, you should obtain the instructor’s approval.

Your case analysis should cover the following:

1. The context of the decision making processes, including for example: the goals, activities, history or culture of the organization; the complexity and special features of the task or problem; the major stakeholders of the decisions.

2. The main phases or activities of the decision making process, including for example: the background leading up to the problem situation; problem recognition; development and evaluation of alternatives; selection of alternative; and outcome of the decision. Where possible, analyze the information seeking and information use behaviors in the decision making process.

3. Analyze your case using one or more of the models introduced this week. You may also introduce other theoretical perspectives/cases to enrich your analysis. Show how these models/perspectives provide insight into your case.

4. Assess the overall quality of the decision making process. Identify its strengths and limitations. Suggest ways of improving the process.

Terrorist Attacks