Managing People

Graded unit
Access to HE Diploma – Business Management

Unit title Managing People Date set
Assignment Assignment 1 of 1 Deadline date
Tutor name Word Count 2500

This is all my own work and all sources have been acknowledged and attributed.

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Use the box below to self-assess your work against the assessment criteria:
Learning Outcome Assessment Criteria First Draft Final Draft

1. Discuss the factors involved in human resource planning
   1.1 Explain the scope and purpose of human resource planning
   1.2 Justify the importance of human resource planning to an organisation
   1.3 Analyse the impact of internal and external factors on human resource planning
2. Critically examine how organisations can recognise and reward their employees 2.1 Identify a range of methods to reward employees 2.2 Evaluate these examples with reference to a chosen organisation
3. Explain how learning and development is used in business 3.1 Illustrate the use of training and development in business 3.2 Identify the training and development opportunities in a chosen organisation
4. Justify the importance of managing employee performance 4.1 Explain performance management, with particular reference to key performance indicators (KPIs)
   4.2 Draw conclusions on the benefits of successful performance management

Referral claimed: YES / NO If yes, attach referral paperwork

Use the box below to self-assess your work against the assessment grade descriptors:
Grade descriptor(s) Comments Grade
2 – Application of knowledge

4: Use of information

7: Quality

Feedback on all assignments is provided via our online marking system and can be found on you r eILP in the same location as you submit your work.

Assignment title:
Managing people consultancy report for The Bean

Assignment brief

In your assignment you should read the following scenario and complete the task the business owners have set for you at the end.

Scenario
Adam and Layla set up their independent coffee shop ‘The Bean’ in Norwich in 2016. Their mission was to focus on home roasted artisan coffee served in a relaxed, informal environment with a range of local artisan bread and pastries. The business grew rapidly and the couple soon decided to expand the concept and by 2019 they had 8 outlets requiring over 20 full-time and 20 part-time staff.

Adam and Layla realised they were on to a winning formula and have ambitions to expand to other cities in the region and perhaps nationally. They were advised that before expanding any further they would need to consider their organisational structure and the way that they manage their human resources including recruitment, performance management and staff development. The café sector is labour intensive, and Adam & Layla find that most of their staff are Gen Z, plus some millennials at management level. One of the keys to success will be the building of a committed workforce.

Adam and Layla have limited knowledge of human resource planning. To-date they have managed to staff the organisation on an informal ad hoc way, using family, friends and word of mouth. They realise that this will not be practical once they expand. You have been recruited as an external consultant to advise ‘The Bean’ on these matters, with specific responsibility for putting together a Human Resource Plan in readiness for future expansion.

Task
You are required to produce a report that will explain to the owners the importance of the human resources function. You should focus on human resource planning, employee reward, employee development and performance management.
You should write a report of 2,500 words.

Report format should include:
Title page
Contents page (include page numbers and insert page numbers on each page)
Introduction
Main body (made up of key sections and sub sections. Sections should be numbered)
Conclusion
Reference List

For this assignment you will be graded on the following grade descriptors: 2, 4 & 7
2 – Application of knowledge , 4 – Use of information & 7 – Quality

To a achieve a merit you will need to ensure that you have:
made very good use of ideas, facts, perspective and models with either bredth or depth and/or very good levels of consistency, accuracy, insight & analysis (2).
made use of relevant additional information found from appropriate sources with a very good grasp of the significance of that new information to the assignment (4)
as a whole, demonstarted a very good response to the brief – including structuring the piece in a generally logical and fluent manner with appropriate report formatting (7).

To a achieve a distinction you will need to ensure that you have:
made excellent use of ideas, facts, perspective and models with both bredth and depth and/or excellent levels of consistency, accuracy, insight & analysis (2).
made use of extensive additional information found from credible sources with an excellent grasp of the significance of that new information to the assignment (4)
as a whole, demonstarted an excellent response to the brief – including structuring the piece in a consistently logical and fluent manner with professional report formatting (7).

There are no descriptor statements for a ‘Pass’. Students achieve a Pass by meeting the requirements of all the assessment criteria of a unit.
If work is submitted after the formal deadline has passed, and no extension has been granted, all grade indicators relating to this assignment are capped at a Pass.