Ashford MGT 415 WeeK 4 Quiz (2014)

MGT 415 – Wk 4

1. Typically, ________ rather than _________ make more
effective decisions.

children; adults
individuals; groups
groups; individuals
men; women

2. If the members of
your group were trying to decide on a course of action and experienced the
risky shift phenomenon, what would be occurring?

group members would have agreed to shift responsibilities
within the group among members
decisions selected by the group would generally be towards the action
which pose the greatest risk
risk-takers within
the group would shift to being more conservative, and vice-versa
the group consensus
would shift over time from more risky actions to more cautious actions.

3. A(n) __________
may be as simple as two group members being physically near one another or as
complex as two members being in competition.

internal barrier
external barrier
triggering event
indirect aggression

4. ____________ is one or more group member
assigned the role of challenging the testimony of all those who support the
majority opinion.

outside expert
impartial leadership

Devil’s advocate
nonconforming entity

5. In discussion among group members, Lee tries
to maintain good relationships and to maximize joint benefits. How would you
characterize Lee’s interaction?

as integrative negotiations

as mutual
responsiveness
as psychological
reactance
as distributive
negotiations

6. Decisions are by
their very nature ___________.

individualistic
deliberate discourse

debatable
controversial

7. According to
Thomas and Schmidt (1976), managers spend what amount of their time dealing
directly with conflicts?

10 to 15 percent
50 to 60 percent
40 to 50 percent
20 to 25 percent

8. All of the following can be the basis for
conflicts except:

difference in wants,
needs, goals, and values
scarcities of
certain resources
rivalry
negotiating

9. Without _________,
group decisions may always be less than optimal.

attraction
competence
controversy
rebuttal

10. What are superordinate goals?

conflict over basic
values occurring among individuals from different cultures
goals that cannot be easily ignored by members of two antagonistic
groups but whose attainment is beyond the resources and efforts of either group
alone.
seeing the
motivation for the behavior of members of other groups in terms of personality
factors rather than the dynamics of inter-group conflict
seeing every action
of members of other groups as a move to dominate, create an advantage, or win.