Management Information Systems MCQs Quiz (2015)

Question 1

Question: Which of the following factors provides
an understanding of why computing resources today are ever more available than
in previous decades?

A network economics
B law of mass digital storage and Moore’s law
C declining communications costs, universal
standards, and the Internet
D all of the above
Question 2

Question: Which of the following statements is not
true about information technology’s impacts on business firms?

A It helps firms
expand in size.
B It helps firms lower the cost of market
participation.
C It helps reduce internal management costs.
D It helps reduce transaction costs.
Question 3

Question: NORA is a

A profiling technology used by the EU.
B federal privacy law protecting networked data.
C data analysis
technology that finds hidden connections between data in disparate sources.
D sentencing guideline adopted in 1987 mandating
stiff sentences on business executives.
Question 4

Question: A colleague of yours frequently takes
for his own personal use small amounts of office supplies, noting that the loss
to the company is minimal. You counter that if everyone were to take the office
supplies, the loss would no longer be minimal. Your rationale expresses which
historical ethical principle?

A Kant’s
Categorical Imperative
B the Golden Rule
C the Risk Aversion Principle
D the “No free lunch” rule
Question 5

Question: The process of presenting a set of
computing resources (such as computing power or data storage) so that they can
all be accessed in ways that are not restricted by physical configuration or
geographic location is called

A cloud computing.
B autonomic computing.
C virtualization.
D multicore processing.
Question 6

Question: According to agency theory, the firm is
viewed as a(n)

A unified, profit-maximizing entity.
B task force organization that must respond to
rapidly changing environments.
C entrepreneurial endeavor.
D “nexus of
contracts” among self-interested individuals.
Question 7

Question: Identifying customers is a
responsibility of the ________ function.

A finance and accounting
B human resources
C manufacturing and production
D sales and
marketing
Question 8

Question: Enterprise systems are also known as
________ systems.

A resource planning
B enterprise resource
planning
C enterprise support
D management information
Question 9

Question: Software that manages the resources of
the computer is called

A operating system
software.
B application software.
C data management software.
D network software.
Question 10

Question: Dell Computer’s use of information
systems to improve efficiency and implement “mass customization”
techniques to maintain consistent profitability and an industry lead
illustrates which business objective?

A improved flexibility
B improved business practices
C competitive
advantage
D survival
Question 11

Question: An example of a highly structured
decision is

A creating a new product.
B estimating the
effect of changing costs of supply materials.
C calculating the best trucking routes for product
delivery.
D granting credit to a customer.
Question 12

Question: FIP principles are based on the notion
of the

A accountability of the record holder.
B responsibility of the record holder.
C mutuality of
interest between the record holder and the individual.
D privacy of the individual.
Question 13

Question: Which of the following is not one of the
practices added in 2010 by the FTP to its framework for privacy?

A Firms should build products and services that
protect privacy.
B Firms should increase the transparency of their
data collection.
C Firms should require consumer consent and
provide clear options to opt out of data collection.
D Firms should
limit the length of time that any personal data is stored to six months or less.
Question 14

Question: ________ unleash powerful economies of
scale and result in declines in manufactured computer products.

A Internet and Web technologies
B Technology
standards
C Linux and open-source software
D Client/server technologies

Question 15

Question: According to Leavitt’s model of
organizational resistance, the four components that must be changed in an
organization in order to successfully implement a new information system are

A environment, organization, structure, and tasks.
B technology, people, culture, and structure.
C organization, culture, management, and
environment.
D tasks,
technology, people, and structure.
Question 16

Question: Which of the following is an example of
a cross-functional business process?

A identifying customers
B creating a new
product
C assembling a product
D paying creditors
Question 17

Question: The business case for using grid
computing involves all of the following except

A cost savings.
B increased
accuracy.
C speed of computation.
D agility.
Question 18

Question: An example of a divisionalized
bureaucracy is a

A startup firm.
B university.
C Fortune 500 firm.
D midsize manufacturer.

Question 19

Question: All of the following are major features
of organizations that impact the use of information systems except for

A business processes.
B environments.
C goals.
D agency costs.
Question 20

Question: The multitasking, multi-user, operating
system developed by Bell Laboratories that operates on a wide variety of
computing platforms is

A Unix.
B Linux.
C OS X.
D COBOL.
Question 21

Question: To monitor the status of internal
operations and the firm’s relations with the external environment, managers
need ________ systems.

A decision-support
B knowledge
C transaction
processing
D management information
Question 22

Question: As referred to in the text, legacy
systems are

A traditional
mainframe-based business information systems.
B electronic spreadsheets used on a PC.
C any pre-1990 Wintel systems.
D systems found on older ASPs.
Question 23

Question: Accepting the potential costs, duties,
and obligations for the decisions you make is referred to as

A responsibility.
B accountability.
C liability.
D due process.
Question 24

Question: Telus’s use of SharePoint for team sites
is an example of using information systems to achieve which business objective?

A customer and
supplier intimacy
B survival
C improved decision making
D operational excellence
Question 25

Question: The six important business objectives of
information technology are new products, services, and business models;
customer and supplier intimacy; survival; competitive advantage; operational
excellence; and

A improved flexibility.
B improved decision
making.
C improved business practices.
D improved efficiency.
Question 26

Question: The network standard for connecting
desktop computers into local area networks that enabled the widespread adoption
of client/server computing and local area networks and further stimulated the
adoption of personal computers is

A TCP/IP.
B COBOL.
C Ethernet.
D ASCII.
Question 27

Question: Which type of system would you use to
determine the five suppliers with the worst record in delivering goods on time?

A ESS
B TPS
C MIS
D DSS
Question 28

Question: How does the technical view of
organizations fall short of understanding the full impacts of information
systems in a firm?

A It sees information systems as a way to
rearrange the inputs and outputs of the organization.
B It sees capital and labor as primary production
factors.
C It sees the
inputs and outputs, labor and capital, as being infinitely malleable.
D It sees the organization as a social structure
similar to a machine.
Question 29

Question: The 2012 FTC report on industry-best
practices for protecting individuals’ privacy focused on each of the following
topics except

A mobile privacy.
B phasing out of
self-regulatory codes.
C data brokers.
D large platform providers.
Question 30

Question: Today’s nanotechnology-produced computer
transistors are roughly equivalent in size to

A the width of a fingernail.
B a human hair.
C a virus.
D an atom.
Q. 31

Question: An example of raw data from a national
chain of automobile stores would be

A an average of 13 Toyotas are sold daily in
Kentucky.
B 30 percent increase in Toyota RAV4 sales during
September in Kentucky.
C 1 Toyota RAV4
sold March 3, 2008 in Louisville, Kentucky.
D all of the above.
Q32

Question: Immanuel Kant’s Categorical Imperative states that

A if an action cannot be taken repeatedly, then it
is not right to be taken at any time.
B one should take the action that produces the
least harm or incurs the least cost.
C one can put values in rank order and understand
the consequences of various courses of action.
D if an action is
not right for everyone to take, it is not right for anyone to take.
Q33

Question: A large bureaucracy existing in a slowly
changing environment that produces standard products and is dominated by
centralized management making is classified by Mintzberg as a ________
bureaucracy.

A machine
B professional
C divisionalized
D multidivisional
Q34

Question: A manufacturer of deep-sea oil rigs may
be least concerned about this marketplace force.

A product differentiation
B traditional competitors
C low number of suppliers
D new market
entrants

Q35

Question: According to the ________ definition of
organizations, an organization is seen as a means by which primary production
factors are transformed into outputs consumed by the environment.

A microeconomic
B macroeconomic
C sociotechnical
D behavioral
Q36

Question: Which type of system would you use to
determine what trends in your supplier’s industry will affect your firm the
most in five years?

A ESS
B TPS
C MIS
D DSS
Q37

Question: The three activities in an information
system that produce the information organizations use to control operations are

A information retrieval, research, and analysis.
B input, output, and feedback.
C input,
processing, and output.
D data analysis, processing, and feedback.
Q38

Question: The four major enterprise applications
are

A SCMs, CRMs, DSSs, and KMSs.
B SCMs, CRMs, ESSs, and KMSs.
C enterprise systems, SCMs, DSSs, and CRMs.
D enterprise
systems, SCMs, CRMs, and KMSs.
Q39

Question: Thomas Friedman’s declaration that the
world was now “flat” meant that

A the Internet has
reduced the economic advantages of developed countries.
B globalization is starting to offer less
advantage to large corporations.
C the global economy is increasingly commanded by
fewer and larger corporations.
D global capitalism is homogenizing culture and
business practices throughout the world.
Q40

Question: Walmart’s continuous replenishment
system allows it to

A provide mass customization.
B provide an efficient
customer response system.
C strengthen customer intimacy.
D achieve economy of scale.
Q41

Question: Converting raw data into a more
meaningful form is called

A capturing.
B processing.
C organizing.
D feedback.

Q42

Question: Verizon’s implementation of a Web-based
digital dashboard to provide managers with real-time information such as
customer complaints is an example of

A improved flexibility.
B improved decision
making.
C improved efficiency.
D customer and supplier intimacy.
Q43

Question: Interpretations of Moore’s law assert
that

A computing power
doubles every 18 months.
B transistors decrease in size 50% every two years.
C data storage costs decrease by 50% every 18
months.
D none of the above.
Q44

Question: In a multi-tiered network

A the work of the entire network is centralized.
B the work of the
entire network is balanced over several levels of servers.
C processing is split between clients and servers.
D processing is handled by multiple,
geographically-remote clients.
Q45

Question: An example of a business using
information systems to attain operational excellence is

A Wal-Mart’s RetailLink system.
B the Mandarin Oriental hotel’s
customer-preference tracking system.
C Verizon’s Web-based digital dashboard.
D Apple Inc.’s iPod.
Q46

Question: Which of the following U.S. laws gives
patients access to personal medical records and the right to authorize how this
information can be used or disclosed?

A HIPAA
B Gramm-Leach-Bliley Act
C Privacy Protection Act
D Freedom of Information Act
Q47

Question: In the information age, the obligations
that individuals and organizations have concerning rights to intellectual
property fall within the moral dimension of

A property rights
and obligations.
B system quality.
C accountability and control.
D information rights and obligations.
Q48

Question: As discussed in the chapter opening
case, which of the four generic strategies did Sears employ to combat the
competition offered by Target, Walmart, and Macy’s?

A low-cost leadership
B focus on market niche
C customer and
supplier intimacy
D product differentiation
Q49

Question: Enabling management to make better
decisions regarding organizing and scheduling sourcing, production, and
distribution is a central feature of

A SCMs.
B TPSs.
C KMSs.
D ERPs.
Q50

Question: In a hierarchical organization, the
upper levels consist of

A managerial and professional employees.
B managerial,
professional, and technical employees.
C professional and operational employees.
D managerial, professional, and operational
employees.
Q51

Question: Which U.S. act restricts the information
the federal government can collect and regulates what they can do with the
information?

A Privacy Act of
1974
B Gramm-Leach-Bliley Act of 1999
C Freedom of Information Act
D HIPAA of 1996
Q52

Question: ESS are specifically designed to serve
which level of the organization?

A operational
B end-user
C middle management
D senior management
Q53

Question: The move of retail banking to use ATMs after Citibank unveiled its
first ATMs illustrates the use of information systems to achieve which business
objective?

A improved
efficiency
B customer and supplier intimacy
C survival
D competitive advantage
Q54

Question: According to the ________, you should
take the action that produces the least harm.

A Categorical Imperative
B Risk Aversion
Principle
C Utilitarian Principle
D Golden Rule
Q55

Question: All of the following are current
hardware platform trends except

A green computing.
B virtualization.
C cloud computing.
D Unix.
Q56

Question: The four major types of competitive
strategy are

A low-cost leadership; substitute products and
services; customers; and suppliers.
B low-cost
leadership; product differentiation; focus on market niche; and customer and
supplier intimacy.
C new market entrants; substitute products and
services; customers; and suppliers.
D low-cost leadership; new market entrants;
product differentiation; and focus on market niche.
Q57

Question: Which systems often deliver information
to senior executives through a portal, which uses a Web interface to present
integrated personalized business content?

A transaction processing systems
B executive support
systems
C management information systems
D decision-support systems
Q58

Question: Output

A is feedback that has been processed to create
meaningful information.
B is information that is returned to appropriate
members of the organization to help them evaluate the input stage.
C transfers data to the people who will use it or
to the activities for which it will be used.
D transfers
processed information to the people who will use it or to the activities for
which it will be used.
Q59

Question: The introduction of new information
technology has a

A dampening effect on the discourse of business
ethics.
B ripple effect
raising new ethical, social, and political issues.
C beneficial effect for society as a whole, while
raising dilemmas for consumers.
D waterfall effect in raising ever more complex
ethical issues.
Q60

Question: Executive support systems are
information systems that support the

A long-range
planning activities of senior management.
B knowledge and data workers in an organization.
C decision making and administrative activities of
middle managers.
D day-to-day processes of production.