1. Question : (TCO 1) One of the implications of technology in HRM is
workers will need the ability to read and
comprehend software and hardware manuals, technical journals, and detailed
reports.
employees will need more face time with their
superiors.
managers will have to revert to autocratic
decision making.
abuse of e-mail and web surfing is
eliminated.
2. Question : (TCO 1) All of these are workforce diversity
characteristics, except
varied personal characteristics.
increased participation of women and the elderly.
a large number of baby boomers in the
workforce.
the increase of multicultural foods.
3. Question : (TCO 2) Organizations are oftentimes looking for ways to
reduce operation costs. One option that is considered is selecting a consulting
firm to provide training programs, private staffing agencies to perform
recruiting and selection activities, and a financial organization to handle
benefits. This option is an example of
offshoring.
outsourcing.
telecommuting.
work share.
4. Question : (TCO 2) The ABC manufacturing plant has outsourced all HR
functions for a group of workers. This is an example of
shared services.
outsourcing.
a PEO.
offshoring.
5. Question : (TCO 3) A consequence of an employment practice that
results in a greater rejection rate for a minority group than for a majority
group is
adverse impact.
adverse attack.
adverse treatment.
disparate treatment.
6. Question : (TCO 3) Under Title VII, the second defense against
discriminatory charges is
BBQ.
BFOQ.
SOX.
BBOQ.
7. Question : (TCO 3) Which of the following laws extended leave for
family matters?
USERRA
FADA
FMLA
FLRA
PDA
8. Question : (TCO 4) Reagan has worked for 22 years at a 20-employee
branch of a large auto parts chain. Business has been very bad lately, and
there are rumors of consolidation, reorganization, and even bankruptcy. What
protection is Reagan given under the Worker Adjustment and Retraining
Notification Act?
With less than 25 years seniority, he can be
laid off with less than 6 months notice.
Reagan will be given 60 days warning if his
location closes.
No protection; his industry is not covered by
the act.
No protection; his branch is too small for
coverage.
9. Question : (TCO 5) When a job analyst watches employees directly or
reviews films of workers on the job, which analysis method is being used?
Group view method
Observation method
Structured method
Individual view method
10. Question : (TCO 4) Which of the following is not one of the
guidelines for administering discipline?
Following the hot stove rule
Provide ample warning
Be consistent and personal
Making discipline actions progressive
11. Question : (TCO 5) This job analysis method requires job incumbents
to record their daily activities.
Journal method
Observation method
Diary method
Technical conference method
12. Question : (TCO 5) Where does job analysis occur in the strategic
planning process?
Before corporate goals and objectives are
established
After corporate goals and objectives are
established
After the labor supply and demand are
compared
Before organizational mission is defined
13. Question : (TCO 6) Jane is the director of recruiting for a large
corporation. Which of the following is a warning signal that her efforts are
not effective?
Recruiting costs have increased 5% over the
last 3 years.
Because 25% of resumes are received through
the Internet.
Jane’s secretary spends more time
acknowledging ad responses from qualified applicants than she did a year ago.
Jane’s secretary spends more time
acknowledging ad responses from under qualified applicants than she did a year
ago.
14. Question : (TCO 6) A good recruiting program is indicated by which of
the following?
More native speakers apply and fewer foreign
nationals apply.
More qualified applicants apply and fewer
unqualified applicants apply.
All applicants are encouraged to apply for
jobs.
Recruiting is phased out for women and minority
applicants.
15. Question : (TCO 6) Which is not a step in the selection process?
Initial screening
Background investigation
Pre-employment test
Pending application form
16. Question : (TCO 6) Which of the following is a recruitment alternative
that keeps employees longer than temporary employees and are employed by a
firm.
Leased employees
Independent contractors
Self-employed
Temporary employees
17. Question : (TCO 7) In the selection process, a background examination
should occur after
a medical/physical examination.
an initial screening.
a conditional job offer.
a completed application.
18. Question : (TCO 7) An activity included in pre-employment testing
that creates a miniature replica of a job is called
a performance simulation test.
a work sampling.
an assessment center.
a global testing.
19. Question : (TCO 7) Which option is designed to probe areas not easily
addressed by the application form or tests?
Comprehensive interview
Weighted application forms
Background screening
Initial screening
20. Question : (TCO 8) Which is not an on-the-job training method?
Job rotation
Simulations
Apprenticeships
Internships
21. Question : (TCO 8) What is an employee development method that
involves exercises such as case studies, decision games, and role plays?
Job rotation
Adventure training
Simulations
Virtual reality
22. Question : (TCO 8) Shannon is in line for a senior vice president
position at a large hotel conglomerate. She has just received a letter
appointing her to the national environmental task force for water and
electricity conservation. What is happening to her career?
Job rotation
Adjusted
Committee assignment
Survival training
23. Question : (TCO 9) Hector is a research scientist in a large company.
He refuses to go to staff meetings but volunteers to attend conventions where
he receives recognition for his accomplishments. He holds 17 patents (more than
two for each year he has been with his company, and they are proudly displayed
on his office wall), but will not work with his manager on quarterly goals.
What is Hector’s Holland vocational preferences type?
Realistic-investigative-enterprising
Social-enterprising-conventional
Social-conventional-realistic
Investigative-conventional-artistic
Realistic-conventional-artistic
24. Question : (TCO 9) Sarah has had continuous movement in performance
and promotion. She now wants to be vice president of human resources by the
time she’s 34 to 40 years old. Her next goal is to be CEO by the time she’s 55
after being VP. However, she seems to be just holding on to the VP position.
She is at what career stage?
Exploration
Establishment
Midcareer
Decline
25. Question : (TCO 9) Melissa prefers solitary work to large groups,
asking questions rather than answering them, and making her own rules instead
of following others. What Holland vocational preference model best represents
her?
Realistic-investigative-artistic
Social-enterprising-conventional
Social-conventional-realistic
Realistic-conventional-artistic
1. Question
: (TCO 3) Explain the need for
equal employment opportunity laws in organizations. How has it impacted HRM?
Defend your position.
2. Question : (TCO 7) Explain the benefits of online recruiting.
3. Question : (TCO 8) You have just been promoted at the BBB Company and
now have the responsibility of the employee orientation program. What components
should be covered in the program? Explain what would be covered in your
employee orientation program.