Quality Management

post has two assignments

1:Professional psychology

The purpose of this assignment is to familiarize yourself with psychology research found in professional, peer-reviewed research journals. The assignment is broken into three phases:
Week 5: Research Paper Phase 1 (10 points)- Find two research articles in professional psychology journals and submit the citations of those articles for approval by the instructor. The topic must be related to Chapter 13 or Chapter 5. Post the topic and references in the blog.
Week 6: Research Paper Phase 2 (20 points)- Write up two abstracts for the two articles and post them in the discussion board. Read two classmates’ abstracts and write a critique by answering the following questions about their articles?
Do the results make sense? Why or why not?
If it is a laboratory design, how well does it capture the real world?
If it is a more natural design, are there factors that are impossible to control that may be impacting the study?
Are there alternative explanations for the results?
Overall, did you think it was a good study?

2:Quality Management

Quality Management for Organizational Excellence, David L Goetsch and Stanley B Davis, 8th Edition, Prentice Hall
Readings: Chapters 1, 2, 14, 22

Questions: (these will require 1-2 paragraphs each to properly answer)

1. Explain the relationship between quality and competitiveness

2. Explain how education related factors can inhibit competitiveness

3. List and briefly explain the basic philosophical constructs underlying the human

resource aspects of the competitiveness of Japan and Germany.

4. Define what quality means to you. Be specific and give examples!

5. Explain the Deming cycle. Where and how could it be utilized?

6. Explain each aspect of the Juran Trilogy.

7. What is ISO 9000? What does each standard address? What 8 quality

management principles are incorporated into ISO 9000:2000?

8. How does the traditional approach to doing business equate quality with higher cost?

9. Which 3 of Deming’s 14 points to do you believe to be most trivial and why?

10. Discuss in detail three of the categories for the Malcolm Baldrige National

quality Award.

Please use tools available in the course when formulating your answers to these questions; such as:

Information found in the resources tab.located above grades in the green box on the left.

Use the index in the Textbook to look up the terms referred to in the questions, find the page, read it and then formulate your answer. (Please don’t Guess)!

vvvv this is the book

http://reader.chegg.com/book.php?id=66d4f5d89d3f275e207eb312c7ea2333

Psychology